Whether you’re new to e-commerce or have been shipping for years, there are some things you can do to keep your costs down and customer satisfaction high. We’ve put together a list of some of the best shipping tips and tricks to help you get started.
Use The Right Boxes
Boxes are essential to shipping and the right ones can help you keep your products safe. They come in a variety of shapes and sizes and are made from different materials so you can find the perfect fit for your business. The first step in determining the right box for your products is to measure them. This can be done by taking a measurement of the length and width of each side of the product you plan to ship. Using the right size box keeps your product protected during transit, and makes it easy for customers to see what’s inside. It also helps keep your shipping costs down.
Invest In Good Packaging
Good packaging not only keeps your products safe, but it also helps you create an emotional connection with customers. Consumers are very conscious of the packaging they receive and it plays a major role in their decision to purchase your product. If your packaging is shoddy, they will be less likely to buy from you and will instead choose another seller who offers better value for their money. Moreover, good packaging also makes your product look more attractive and gives it an edge over its competitors. It is a vital part of your business and needs to be taken seriously.
Use The Right Labels
Shipping labels are the critical information that allows a carrier to transport your package from one point to another. They include the recipient’s address, weight, and other vital details that help your packages get to their destinations. They also include a barcode that can be scanned by the delivery service to track your package’s progress. Without these critical pieces of information, a shipment can be delayed or even lost. Shipping labels are an important part of e-commerce logistics and should be printed with the utmost care. They’re easy to miss, so it’s crucial that you get them right.
Ask Your Customers For Their Phone Number
One of the most important things that you can do for your business is ask for your customers’ phone numbers. While you might not think it’s necessary, requesting the number can help reduce returns and improve your customer service. It also helps you keep track of your conversations with them – and it will be easier to handle any issues they may have later on.
Offer Local Delivery
Providing local delivery is a great way to keep your customers connected to you. It’s also a good way to build your brand, attract new customers and boost repeat purchases. Many shoppers prefer to shop at local businesses, rather than online, and it’s easy to set up your business to offer local deliveries from one of your retail stores or other locations!